Refunds & Cancellation
Last updated: 3 August 2026
The short version: cancel any time in two clicks, keep what you've paid for until the period ends, get a full refund within your first 14 days — and whatever happens, your projects are never taken away.
Cancelling your subscription
You can cancel Scriporia Pro whenever you like, and we've deliberately put nothing in the way: open the Pro screen in the app and follow Manage or cancel your subscription, or use the link in any receipt email from Paddle. Cancelling stops all future payments. You keep Pro until the end of the month or year you've already paid for — then your account simply returns to the free tier.
What happens to your work
Nothing is deleted — ever. Every project you created remains openable and exportable, forever. Your active project (the free plan includes one) stays fully editable; any further projects open in view-and-export mode until you subscribe again. Getting your work out is never restricted: Save a copy works on every project, always. This is a firm design rule, not a courtesy.
Your 14-day cooling-off right
As a UK or EU consumer you have a legal right to change your mind within 14 days of first subscribing and receive a full refund. Just ask — via the Feedback button in the app, or directly through Paddle using the link in your receipt — and it will be honoured without quibble.
Refunds beyond 14 days
Renewal payments aren't automatically refundable — cancelling before your renewal date is the way to avoid a charge you don't want, and Paddle sends renewal receipts so annual renewals don't take you by surprise. That said: if something has genuinely gone wrong — you were double-charged, the app was broken for you, you meant to cancel and just missed the date — get in touch and we'll sort it out fairly. We would rather refund a subscription than leave someone feeling stung.
How refunds are paid
All payments and refunds are processed by Paddle, our merchant of record — the seller named on your receipt. Refunds go back to your original payment method, usually within 5–10 working days depending on your bank.
Questions
Anything unclear, or a situation these words don't cover? Use the Feedback button in the app and a human will reply. Nothing in this policy affects your statutory rights.